Last month’s newsletter focused on Step 2 for holding tough conversations, which is to identify your intent and desired results. Is your purpose to improve the relationship, improve performance, stop an unwanted behavior, etc.?
Step 3 involves preparing and writing down what you will actually say during this conversation. This can be broken down into three parts:
Stayed tuned for future newsletters which will cover each of the next steps in detail to help you be more prepared and effective in holding difficult conversations.
“One important key to success is self-confidence. An important key to self-confidence is preparation.” – Arthur Ashe
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates
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